Refund policy

ALL CUSTOM MADE ITEMS ARE SOLD AS IS.

What is your cancellation policy?

We do not accept cancellations. 

 

Can I return or exchange a sale item?

We do not accept returns for sale items. ALL SALES ARE FINAL.

 

What is your exchange policy?

Bee Creative will only accept exchanges for shop sold items. Custom made items can not be exchanged or refunded.

 

What if I never received my item?

We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon request, we will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information for you to investigate. If an item was lost or stolen, it is your responsibility to file a claim with the shipping carrier to receive compensation for lost or stolen packages that are the fault of the shipping carrier.